Shipping Policy

Processing Time:
Orders are processed within 1–3 business days.

Shipping Time:
- UAE Shipping: 2–5 business days
- International Shipping: 7–14 business days

Order Tracking:
You will receive a tracking number once your order has shipped.

Shipping Address:
Customers are responsible for providing a correct and complete address.

Customs & Duties:
International customers are responsible for customs fees, duties, and VAT.

Business Information:
Elevia Solutions FZ-LLC
FDRK7068, Compass Building, Al Shohada Road,
Al Hamra Industrial Zone–FZ, Ras Al Khaimah, United Arab Emirates

Contact:
care@shopelenya.com